Job Postings

Job Posting | Night Auditor | Tru by Hilton | Yarmouth

tru

Job Posting
Night Auditor
Yarmouth, NS

Position Summary:

To provide efficient and courteous service to each guest and to operate according to the policies, procedures and quality standards of the hotel to ensure the satisfaction of internal and external guests. To balance the daily front office paperwork for the hotel and restaurant, perform nightly required maintenance on the computers, prepare the daily Management Reports, Guest Receipts and rapid check-out folders.

Areas of Accountability:

  1. Achieve ultimate high-end guest satisfaction
  2. Oversee and participate in the prompt and courteous handling of all guests as necessary, including but not limited to, check-in & check-out, telephone and personal inquiries
  3. Maintain rooms security by providing effective key control & confidentiality
  4. Meet and exceed customer expectations by ensuring you provide superior service and teamwork.
  5. Ensure that all customer services are delivered efficiently and effectively
  6. Effectively communicate any information or requests to co-workers as necessary to ensure teamwork results in exceptional customer service
  7. Ensure effective check-in and check-out procedures are followed for individual and group/tour activity
  8. Must have working knowledge of reservations system to perform taking reservations, dupe checks, claimed reservations, setting the house statistics, etc.
  9. Must have working knowledge of wholesale FIT voucher procedures, gift certificates & Club-cheques.
  10. Check with F.O.M., daily for out-of-order rooms, VIP rooms, and special accommodation requests
  11. Must expedite audit balancing duties quickly and effectively to ensure minimal interruption to regular desk activities
  12. Ensure that all customer services are delivered courteously, efficiently and effectively, including check-in, check-out, telephone, personal inquiries and special requests.
  13. Address guest concerns in a positive and helpful manner and take prompt, corrective action where necessary.
  14. Inform relief shift of any concerns or special requests that have arisen through your shift.
  15. Prepare, balance and print all Daily Management reports.
  16. Ensure the maintenance of a clean and safe working environment.
  17. Run the Night Audit Sequence
  18. Balance Room Revenue to be posted by verifying all Market and Segment codes, effecting corrections where necessary.
  19. Perform Daily computer maintenance operations running all nightly Back-up and execute all shut-down sequences.
  20. Verify the balance of all cash floats
  21. Balance all daily miscellaneous vouchers and sort them by revenue type.
  22. Balance and close all Credit Card POS Machines.
  23. Print Guest receipts and prepare the rapid check-out folders.
  24. File all Night Audit Reports and registration cards from daily check-outs
  25. On a nightly basis, prepare and e-mail Daily Revenue Report.
  26. Sort all Management Reports into their respective Manager mailboxes.
  27. Check Paper levels of all printers and restock if necessary.
  28. Balance monthly reports on the night of the month end and place completed report in the mailbox of the Night Audit Supervisor.

GENERAL STAFF DUTIES:

  1. To adhere to all matters relating to hygiene, health & safety in accordance with provincial laws and company policy.
  2. To be aware of the action taken in the event of an emergency (such as fire and bomb threat) in accordance with procedures laid down by company and hotel policy.
  3. To be committed to providing exceptional customer service by exceeding customer expectations; utilizing safe and financially sound solutions.
  4. To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by company policy.
  5. To be committed to achievement of the company Mission Statement.
  6. To achieve guest satisfaction by responding to and anticipating guests needs ensuring all comments and complaints are acted upon in accordance with hotel and company policy.
  7. To take every opportunity to be a “sales person” by actively selling special promotions and facilities available within the property in order to contribute to overall profitability.
  8. To assist with team member orientation and training within the department as required by hotel and company policy.
  9. To maintain standards of punctuality, uniform presentation and personal hygiene.
  10. To be aware of and comply with company and house rules.
  11. To contribute to cost control through energy conservation and proper usage of storage of all materials/equipment as per departmental standards and manufacturers instructions.
  12. To attend meetings as requested and to recognize the importance of contributing new ideas and initiative to the overall success of the operation.
  13. To assist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policy.
  14. To be aware of and adhere to the procedures as written in the Hotel Crisis Communication Plan to ensure that any inquiries from the media are only responded to by the appointed spokesperson in line with company policy.
  15. To contribute to the security of the building, company assets and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash as appropriate to the position.

General:

  • Foster a spirit of teamwork while ensuring the department provides superior customer service to hotel employees and guests alike. 
  • Maintains safe working conditions by following safety rules and procedures and notifies management of problems where necessary.
  • Ensures hotel management is informed of all unusual problems or matters of significance.
  • At all times projects a favorable image of the hotel to the public
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with the corporate policies and procedures to achieve the overall objectives of this position.

Job Types: Full-time, Part-time

If you are interested in the above position, please submit your resume in complete confidence to:

General Manager:

 

Application Deadline: November 1st, 2020

 As a general rule, relocation expenses are not offered. Only those under consideration will be notified.

Job Posting | Room Attendant | Tru by Hilton | Yarmouth

tru

Job Posting
Room Attendant
Yarmouth, NS

Position Summary:

Under the supervision of the Executive Housekeeper, performs daily cleaning of guest rooms in accordance with hotel cleanliness standards, policies and procedures.

Areas of Accountability:

  1. Work closely with Front Desk to ensure guest satisfaction and consistency in Guest Service.
  2. Promptly and efficiently carry out all guest requests
  3. Maintain a professional manner with all hotel guests and employees
  4. Maintain guest/employee confidentiality.
  5. Address guest concerns in a positive and helpful manner and take prompt, corrective action where necessary
  6. Performs daily cleaning of assigned guest rooms and corridors to hotel standards.
  7. Ensure adequate linen and guest supplies are stocked on cart, the storage area is cleaned daily and that all equipment used is in good working conditions before commencing daily duties
  8. Prepare all assigned rooms in a timely manner and report “clean” to supervisor
  9. Collect dirty laundry and store for pick up according to departmental procedures outlined during training.
  10. Checks climate contracts including lights and temperature, and reports broken items to maintenance immediately
  11. Inspects rooms and public areas for cleanliness
  12. Ensures safety of Guests/employees and the safe handling of all cleaning products.
  13. Follow up on any unusual occurrences, damage or theft promptly and report to the Executive Housekeeper.
  14. Ensures the proper handling, storage and controls of cleaning products and the security of all housekeeping equipment and supplies.
  15. Report maintenance and lost and found items immediately.
  16. Maintain familiarity with fire products.

GENERAL STAFF DUTIES:

  1. To adhere to all matters relating to hygiene, health & safety in accordance with provincial laws and company policy.
  2. To be aware of the action taken in the event of an emergency (such as fire and bomb threat) in accordance with procedures laid down by company and hotel policy.
  3. To be committed to providing exceptional customer service by exceeding customer expectations; utilizing safe and financially sound solutions.
  4. To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by company policy.
  5. To be committed to achievement of the company Mission Statement.
  6. To achieve guest satisfaction by responding to and anticipating guests needs ensuring all comments and complaints are acted upon in accordance with hotel and company policy.
  7. To take every opportunity to be a “sales person” by actively selling special promotions and facilities available within the property in order to contribute to overall profitability.
  8. To assist with team member orientation and training within the department as required by hotel and company policy.
  9. To maintain standards of punctuality, uniform presentation and personal hygiene.
  10. To be aware of and comply with company and house rules.
  11. To contribute to cost control through energy conservation and proper usage of storage of all materials/equipment as per departmental standards and manufacturers instructions.
  12. To attend meetings as requested and to recognize the importance of contributing new ideas and initiative to the overall success of the operation.
  13. To assist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policy.
  14. To be aware of and adhere to the procedures as written in the Hotel Crisis Communication Plan to ensure that any inquiries from the media are only responded to by the appointed spokesperson in line with company policy.
  15. To contribute to the security of the building, company assets and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash as appropriate to the position.

General:

  • Foster a spirit of teamwork while ensuring the department provides superior customer service to hotel employees and guests alike. 
  • Maintains safe working conditions by following safety rules and procedures and notifies management of problems where necessary.
  • Ensures hotel management is informed of all unusual problems or matters of significance.
  • At all times projects a favorable image of the hotel to the public
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with the corporate policies and procedures to achieve the overall objectives of this position.

Job Types: Full-time, Part-time

If you are interested in the above position, please submit your resume in complete confidence to:

General Manager:

 

Application Deadline: November 1st, 2020

 As a general rule, relocation expenses are not offered. Only those under consideration will be notified.

Job Posting | Front Desk Agent | Tru by Hilton | Yarmouth

tru

Job Posting
Front Desk Agent
Yarmouth, NS

Position Summary:

Must provide efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of all internal and external guests. Must be willing to work shifts and weekends, if required. Must be able to work rapidly during busy periods while remaining calm and professional.

Areas of Accountability:

  1. Achieve high end guest satisfaction
  2. Oversee and participate in the prompt and courteous handling of all guests as necessary, including but not limited to, check-in & check-out, telephone and personal inquiries, luggage & vehicle handling
  3. Maintain rooms security by providing effective key control & confidentiality
  4. Meet and exceed customer expectations by ensuring you provide superior service and teamwork:
  5. Ensure that all customer services are delivered efficiently and effectively
  6. Effectively communicate any information or requests to co-workers as necessary to ensure teamwork results in exceptional customer service
  7. Record requests for special accommodations, suites and/or in-house packages
  8. Check with F.O.M., daily for out-of-order rooms, VIP rooms, and special accommodation requests
  9. Ensure all Pre-registrations are done correctly.
  10. Ensure effective check-in and check-out procedures are followed for individual and group/tour activity
  11. Inform and follow up with any necessary departments to ensure that all requests for cots, cribs, packages, etc. are delivered to the guest rooms
  12. Must have working knowledge of reservations system to perform taking reservations, dupe checks, non-guaranteed cancellations, claimed reservations, setting the house statistics, etc.
  13. Must have working knowledge of wholesale FIT voucher procedures, gift certificates & Club-cheques
  14. Utilize leadership skills and motivation techniques in order to maximize productivity
  15. Motivate through offering examples or leading by example of excellence in customer service
  16. Follows shift checklists to ensure all duties are completed in a timely manner.
  17. Maintain clean & safe working conditions within department and hotel
  18. Insure all employees follow safety rules and procedures
  19. Take corrective action, where required, to improve safety of work areas
  20. Must maintain proper balance and knowledge of daily transactions and float responsibilities
  21. Keep supervisor promptly & fully informed of problems and unusual matters of Significance
  22. Read, follow-up and maintain daily logbook entries

GENERAL STAFF DUTIES:

  1. To adhere to all matters relating to hygiene, health & safety in accordance with provincial laws and company policy.
  2. To be aware of the action taken in the event of an emergency (such as fire and bomb threat) in accordance with procedures laid down by company and hotel policy.
  3. To be committed to providing exceptional customer service by exceeding customer expectations; utilizing safe and financially sound solutions.
  4. To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by company policy.
  5. To be committed to achievement of the company Mission Statement.
  6. To achieve guest satisfaction by responding to and anticipating guests needs ensuring all comments and complaints are acted upon in accordance with hotel and company policy.
  7. To take every opportunity to be a “sales person” by actively selling special promotions and facilities available within the property in order to contribute to overall profitability.
  8. To assist with team member orientation and training within the department as required by hotel and company policy.
  9. To maintain standards of punctuality, uniform presentation and personal hygiene.
  10. To be aware of and comply with company and house rules.
  11. To contribute to cost control through energy conservation and proper usage of storage of all materials/equipment as per departmental standards and manufacturers instructions.
  12. To attend meetings as requested and to recognize the importance of contributing new ideas and initiative to the overall success of the operation.
  13. To assist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policy.
  14. To be aware of and adhere to the procedures as written in the Hotel Crisis Communication Plan to ensure that any inquiries from the media are only responded to by the appointed spokesperson in line with company policy.
  15. To contribute to the security of the building, company assets and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash as appropriate to the position.

General:

  • Foster a spirit of teamwork while ensuring the department provides superior customer service to hotel employees and guests alike. 
  • Maintains safe working conditions by following safety rules and procedures and notifies management of problems where necessary.
  • Ensures hotel management is informed of all unusual problems or matters of significance.
  • At all times projects a favorable image of the hotel to the public
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with the corporate policies and procedures to achieve the overall objectives of this position.
  • Other duties as required.

Job Types: Full-time, Part-time

If you are interested in the above position, please submit your resume in complete confidence to:

General Manager:

 

Application Deadline: November 1st, 2020

 As a general rule, relocation expenses are not offered. Only those under consideration will be notified.

JOB OPPORTUNITY | AtlantiCann Medical | Position: Trim and Harvester

Job Descriptionatlanticann

Position: Trim and Harvester
Job Type: Full Time, Hourly
Location: Lower Sackville, NS
Reporting to: Trim & Harvest Manager
$14.50 per hour + Incentives

Position Summary:

Accurately and efficiently complete the harvest, trimming and packaging of cannabis while maintaining a contaminate free workspace.

Responsibilities:

  • Ability to learn to trim 120 grams per hour and or more.
  • De-fanning plants
  • Post-harvest breakdown and clean-up
  • Waste removal
  • Loading and unloading trays with plants
  • Clean and sanitize drying rooms and trim room
  • Scouting for imperfections
  • Tray and workstation sanitation

Qualifications:

  • High school diploma or equivalent
  • Good verbal and written communication skills
  • Basic math skills
  • Ability to operate standard office equipment

Requirements of Applicant:

  • Must be 19 years of age or olde
  • Must have reliable transportation to and from the facility
  • Can work rotating shifts, weekends and holidays if necessary
  • Have the physical ability to sit, squat, bend, lift, push, pull 50 pounds and kneel repetitively throughout a workday
  • Able to stand and walk for extended periods of time

Working Conditions:

The Trim and Harvester is exposed to pollen, allergens, and chemical pesticides at the facility. As well as fumes, dust, odors, extreme heat temperatures, heights, indoor AC, no AC, motion, noise, protective gear, vibrations, and water

Benefits:

  • Dental Care
  • Extended health care

About AtlantiCann Medical

AtlantiCann Medical is majority owned by the Mi’kmaq First Nations of Nova Scotia.
We are proud to be producing quality cannabis in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People. The 8-point star, a symbol very important to the Mi’kmaq community, often presents with 4 colours signifying unity between the four races of people as well as the 4 directions (North, South, East and West), emphasizing balance within oneself and mother earth.
We are proud to embrace these values and provide Mi’Kmaq product to NS and across the nation.
We are an equal opportunity employer and adhere to fair employment practices.

Submit resumes to job posting on indeed.com or to